Lolly & Me Customer Service

Customer Service

We stand behind our work. You put your trust in us by purchasing our product; we want to give you the service you deserve. Our customer service hours are from 9:00 am to 5:00 p.m. Monday through Friday Central Standard Time (CST).

When you call during these hours, you can talk to a live person who’s skilled at resolving your issues efficiently. In fact, our custom service representatives have built our cribs! They know our products well and will be able to walk you through any and all issues related to them. We are here to answer your questions, help with assembly, send missing parts, and answer any question you may have about your product. If you catch us during off hours, we will call you back within 24 hours. Please leave a detailed message that includes your name, phone number and best time to call you back.

If an emergency arises, please call 911.

Customer Service Phone: 1-800-515-4056
(9 a.m. to 9:00 p.m. Central Standard Time, 
Monday-Friday, USA only)

Customer Service Email:

Customer Service Address:
Lolly & Me, Inc.
Attn. Customer Service
10301 Bren Road West, Suite 379
Minnetonka, MN  55343